![]() If you tried multiple devices, please include this in the main description) Device (the type of device you were using when you encountered the problem.Description (a description of the problem you encountered, any error messages that appeared, what you were seeing on screen, and any other general detail you feel might help us to replicate the issue).Impacted username (the student username used to login to the game if a game issue, the email address if a parent/teacher account is impacted).Be sure to fill out the required and all the suggested fields: ![]() Select Submit a request at the top of this page.Ģ. The more information you include, the better the chance we can resolve the issue quickly:ġ. If you've encountered an issue and think there is a bug in the game or on our website, please take the following steps.
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